Welcome to SEW !

Connecting People with Energy and Water Providers

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Our APIs can be used for mission-critical systems.

25 million API calls daily

Our APIs define the industry's standards.

1 million active users

Millions of people trust us.

About us

Smart Energy Water, with its innovative and industry-leading cloud platforms, aims to deliver the best Digital Customer Experiences and Mobile Workforce Experience powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers.

We partner with businesses to deliver solutions that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows energy, water, and gas providers to become future-ready, by harnessing the power of digital technologies.

Our APIs


CX Platform

Delivering the Best Customer Experiences (CX) and Services via Digital Platforms...

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Multi-channel Notification

Keep customers informed by proactively communicating across email, text, IVR, push notifications...

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seamless and secure payment transactions with the best-in-class platform for global electric, water and gas providers...

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The SEW API is organized around REST. Our API has predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.

You can use the SEW API in test mode, which does not affect your live data or interact with the backends systems.

GET /api/1/Outages/GetAllOutages

{ "status": {
"type": "success",
"code": 200,
"message": "success",
"error": false
},"data": [{
"incidentId": "354",
"name": "Test Outage31",
"affectedCount": 100,
"description": "This is a outage for test purpose",
"startTime": "05/20/2020 14:02:00",
"lastUpdateTime": "07/22/2020 10:28:00",

Trust is our priority

"Our digital vision is to empower customer engagement by delivering a seamless omnichannel customer and user experience and engaging in personalized interactions enabled through digital capabilities, targeted marketing and agile delivery."
Sandra Webb

Digital Customer Engagement Lead